Subject to these terms, there are no refunds on products (our rentals/purchases) or services. If there is a quality issue with a product or service, please inform us upon delivery, so we can rectify.
All products you rent must be returned in the condition you rented them. Please make reasonable effort to ensure that the product is kept in good condition. All products, except for tables, and transportation categories, are intended to be used indoors, not outdoors. A fee equivalent to four times the rental price will be assessed if a product was clearly not utilized in good faith to return as received.
Where items have been made or personalized for you, they are non-refundable unless defective. Please be sure to confirm all items at delivery.
Please send us an email at our contact email address on this website and we will provide you with further information regarding service or product defects.